PIOPAC Fidelity - Third Party Administration "Security, Integrity, Trust"

FSA Participants

Welcome to PIOPAC Fidelity Administrative Services!

Welcome Flexible Spending Account Participant,

Check your balance, file or substantiate a claim online.

Download your complete welcome packet (non-debit card or debit card) or access individual forms below:

• Instructions to initialize your web account – non-debit card

• Instructions to initialize your web account – debit card

• FSA/HRA Reimbursement Request Form

• Trans/Park Reimbursement Request Form

• Direct Deposit Agreement

• FSA Handbook

• Eligible & Ineligible Expenses

• Privacy Policy

• No Receipt Retailers for your take care® Debit Card

Requests for reimbursement may be scanned and emailed to fsaclaims@piopac.com,
faxed to (808) 536-0430, or mailed to 1132 Bishop Street, #2101, Hon., HI 96813.

We highly encourage Direct Deposit into your bank account as the most efficient method for you to receive your reimbursement. If you elect to receive a check and it is lost or not cashed within 60 days, there will be a $28.00 service fee to replace it.

A few reminders when filing your reimbursements:
To expedite the processing of your claim, please tape all receipts to a letter size sheet of paper - do not use staples. Please complete the claim form in its entirety, including your signature and date. Incomplete claims may delay processing of your reimbursement. Do not indicate "See Attached" in any field.

Reimbursement requests for less than $15.00 will be held until subsequent requests exceed the minimum check issue amount.

If you have any questions regarding your FSA claims processing, please email us at FSAclaims@piopac.com or call us at 526-0097 ext. 233 or 242, or toll free 800-777-0284,
ext. 233 or 242.

Do you have your
Debit Card?
Get it TODAY!

take care^® DEBIT

IMPORTANT CHANGE:

Effective 1/1/11, Over-the-counter drugs and medicines will no longer be considered ‘qualified expenses’ reimbursable under Flexible Spending Arrangements, unless prescribed by a physician. Please plan your future annual elections accordingly.

Click here for the current list of qualified OTC health care expenses.

A brand new way to pay qualified plan expenses.
It’s the take care® Debit Card. With it, participants won’t have to pay qualified expenses out of their personal funds and then wait for reimbursement.

An added benefit for the convenience of plan participants.
The take care® Debit Card is a proven way to increase participation rates in your Flex/Cafeteria Plan and save substantially on reduced FICA taxes.